A calendar with a line through it, symbolizing a cancellation policy

Cancellation Policy

FAMILY LAW A.I. AGENT
Subscription Cancellation & Data Retention Policy

Effective Date: August 15, 2025 | Version 2.0

⚠️ CRITICAL NOTICE ⚠️
This policy governs subscription cancellations, data retention, and user responsibilities. By subscribing or continuing to use the Service, you agree to all terms outlined below.

1. DEFINITIONS
"Company," "we," "us," or "our" refers to Applied Impact Media, operating the "Dialogue In Divorce" website (www.dialogueindivorce.ca) and the "Family Law A.I. Agent" Service.
"Service" refers to the Family Law A.I. Agent subscription.

2. BILLING, SUBSCRIPTION, AND CANCELLATION
• Subscriptions are billed monthly and remain active through the last day of each paid billing cycle.
• Access to the Service continues through the last day of the current billing cycle, even if cancellation is requested.
• Subscription charges are payable through the last day of the current billing cycle.
All subscription fees are non-refundable. No refunds, full or partial/pro-rata, will be issued for cancellations made during an active billing cycle.

3. CANCELLATION ACKNOWLEDGEMENT
• I acknowledge that I remain responsible for all subscription charges through the last day of the current billing cycle.
• I acknowledge that my subscription cancellation will take effect on the last day of the current billing cycle.
• I acknowledge that no refunds, full or partial, will be provided for my cancellation during an active billing cycle.

4. REACTIVATION
• Canceled accounts may be reactivated subject to:
  • Current subscription rates
  • Availability of the Service
  • Completion of a new account registration process and agreement to the then-current Terms of Service.
• Reactivated subscriptions commence on the date of reactivation.
• Previous account data may not be recoverable.

5. DATA RETENTION UPON CANCELLATION
• Personal data will be irrevocably deleted from all Company systems within 30 calendar days of the end of the final billing cycle.
• No data recovery services will be provided after deletion.
• For more details on data handling, please see our Privacy Policy.

6. LIMITATION OF LIABILITY
• The Company's liability in connection with this Cancellation Policy or the subscription service is strictly limited.
IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF THE COMPANY EXCEED THE LESSER OF: (A) $100 CAD, OR (B) THE AMOUNT PAID BY USER FOR THE SERVICE IN THE PRECEDING 12 MONTHS.
• For a comprehensive overview of all liability limitations and excluded damages, refer to our main Terms of Service, which governs this policy.

7. POLICY MODIFICATIONS
• The Company reserves the right to modify this Cancellation Policy, subscription terms, features, and pricing at any time.
• Modifications will be posted on the official website and take effect immediately.
• Continued use of the Service after modifications constitutes acceptance of the new terms.

8. USER REPRESENTATIONS AND WARRANTIES
• By subscribing, users represent and warrant that:
  • They are at least 18 years of age
  • They have the legal capacity to enter into this agreement
  • All information provided is accurate and current
• False representations may result in immediate account termination without refund.

9. GOVERNING LAW AND DISPUTE RESOLUTION
• This Cancellation Policy is governed by the laws of the Province of Manitoba, Canada.
• Any disputes arising from this policy must be resolved through the mandatory binding arbitration procedures detailed in our main Terms of Service.

10. FORCE MAJEURE
• The Company is not liable for service interruptions caused by natural disasters, government actions, cyber-attacks, or other unforeseeable circumstances beyond its reasonable control.

Contact Us with any questions regarding our Cancellation Policy:  Click Here

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